Professional and support services
Stable. Secure. Always available.
Professional support throughout the entire IT life cycle
Downtimes, unclear responsibilities or a lack of IT expertise can slow down your business – which is precisely where we come in.
ICT professional and support services from Equans Switzerland support you throughout the entire life cycle of your IT solutions.
Our IT specialists will advise you, and plan, monitor and efficiently implement your individual requirements. Whether you need a suitable concept, a stable IT platform or reliable 24/7 support, we guarantee IT infrastructure that is highly effective and available at all times. You can count on our expertise, modular services and strong partners. To keep your IT fit for the future – and keep your business productive.
Our services
Service and support
For IT that works all the time
Stable IT infrastructure is essential for your business. Should disruptions nevertheless occur, our service and support will help resolve the issue quickly. Our structured processes and first-class technological expertise ensure smooth operations. Our modular approach means you can choose exactly the services you need:
- Service desk and on-call support – flexible service levels for fast and reliable support.
- Hardware replacement – immediate replacement of defective devices.
- Life cycle management – efficient management and optimisation of your hardware and software.
- Renewal management – proactive management of licences, subscriptions and services to ensure that nothing expires.
Service subscription
Flexible support when you need it
Strengthen your team with highly qualified IT specialists. With our service subscription, you can book fixed time slots or flexible hourly packages that fit seamlessly into your processes, so you benefit from professional support whenever you need it – with guaranteed availability.
Hardware and software and service reselling
Top technology customised just for you
As a certified partner of leading manufacturers and cloud providers, we offer you a first-class selection of hardware and software solutions. Our experts give you bespoke advice to find exactly the products that fit your needs and your budget. With us, you benefit from market-leading technologies on unbeatable terms.
Consulting
Strategic advice for your IT goals
Our IT consulting ensures that your investments deliver the desired results. We analyse your technological and business requirements as well as your financial framework. You receive substantiated recommendations that enable you to make sustainable and future-proof decisions.
Engineering
IT solutions precisely tailored to your needs
We plan and develop your ICT environments from scratch – always customised to your requirements. We rely on proven systems engineering methods or modern approaches such as DevOps, depending on the project. Your benefits: solutions that adapt flexibly to your needs and optimally support the achievement of your goals.
Operations
Proactive management for trouble-free processes
Our operations services ensure reliable IT operations. With proactive maintenance, fast troubleshooting and comprehensive third-level support, we ensure your systems are always available. Our operations centre monitors your IT infrastructure around the clock and responds immediately to potential problems – for maximum security and stability.
Your benefits
Our professional and support services give you customised solutions that make your IT infrastructure stable and future-proof, with a constant focus on your requirements.
Holistic support
We accompany you throughout the entire life cycle of your ICT solutions – from analysis to maintenance – and ensure maximum efficiency and availability.
Flexibility and modularity
Our services can be booked individually – at an hourly rate, on a flat rate or as a flexible service subscription. So you only pay for what you actually need.
Reliable 24/7 support
Our service desk and on-call service are available around the clock to resolve issues quickly and efficiently.
Partnerships with leading providers
Thanks to certified partnerships with market-leading manufacturers, you get the best hardware and software solutions on attractive terms.
Our locations
Find your local contact