Reception and telephony

First impressions count

Your reception – your company’s calling card

A professional welcome leaves a lasting positive impression on customers, guests and partners.

As the first point of contact, your reception area has a lasting impact on your company’s image. But peak times or unexpected outages can quickly disrupt operations. Thanks to our experienced, multilingual staff and an ingenious concept, we can provide you with comprehensive support for all aspects of reception and telephony. We guarantee a smooth process every time – customised to your requirements. Make your reception area the perfect calling card.

Equans_FM_Empfang_2

Our services

Our services are designed to ensure your company leaves a perfect first impression and ease the workload in your internal processes.

Reception services

Friendly and professional welcoming of your guests and customers to the site – always with a smile.

Telephone service

Professional, multilingual telephone answering and forwarding that reliably handles all concerns.

Standby concept

To ensure that operations are not disrupted, even during temporary shortages, peak demand or outages.

Quality management

Experienced management teams and regular training to support and further develop the team.

Your benefits

Our reception and telephony services help you create a professional and welcoming atmosphere – every time.

Friendliness and expertise

Our staff are fully trained, multilingual and service-oriented – to ensure outstanding customer service.

Flexibility

Our standby concept ensures smooth operation at all times, even during peak periods or following outages.

Customisation

We continuously adapt our services to your specific requirements and needs.

Experienced management

Experienced team leaders ensure smooth processes and assure quality.

You might also be interested in

Our locations

Find your local contact

With our nationwide network, we are always close to you. Find the right contact person with our location search.