Virtual reception

Your reception area of the future

Customised virtual reception solutions

Time is critical in the hectic day-to-day business of a modern company – both for your employees and for your visitors. Long waiting times at reception, unclear appointment scheduling or security loopholes in the visitor management system hamper your efficiency and cause unnecessary costs.

That’s exactly where the virtual reception from Equans Switzerland comes in, delivering a smart solution that meets your needs – thanks to AI-based visitor management, it increases the security of your property and enables visitors and employees to use their limited time efficiently and effectively. Our virtual reception kiosks ensure a seamless process from digital reception to in-person meeting – around the clock and without any need for supervision. The benefits are obvious: higher health and safety standards, lower costs, and a successful visitor experience in every respect.

Curious? Then enter the exciting world of the virtual reception, where innovative approaches enable digital reception solutions to merge seamlessly with in-person meetings, delivering a futuristic visitor experience.

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Our services

Public sector

Be it in administrative offices or public institutions, the daily flow of visitors can quickly become a challenge. The virtual reception from Equans Switzerland improves your visitor management and ensures that your appointments run smoothly. Signpost kiosks help visitors navigate sprawling buildings, while our reception solution simplifies your internal processes and also reduces costs.

Make your authority fit for the future – with intelligent visitor management and seamless navigation.

  • Event management kiosk
  • Virtual reception kiosk for several authorities
  • Donation kiosk
  • Signpost kiosk for public buildings

Transportation

Smart solutions for efficient processes. Every minute counts in the dynamic world of logistics and delivery services. The virtual reception from Equans Switzerland offers an intelligent way to hand over parcels securely and without supervision – thanks to locked collection boxes. For multi-tenant buildings, automated reception systems simplify the management of deliveries and ensure a smooth process for arriving visitors.

Optimise your delivery processes and improve the visitor experience with our digital reception solutions.

  • Parcel service solutions
  • Virtual reception kiosk for multiple tenants
  • Vendor management kiosk for event logistics

Healthcare

Every second counts in hospitals and clinics. The virtual reception from Equans Switzerland means you can offer patients and visitors an intuitive solution that allows them to find their way quickly, access important information and use services straight away. From self-registration at the virtual reception kiosk to paying for hospital services and convenient navigation, our reception system reduces waiting times and frees up your staff, leaving you to focus on the most important thing of all: caring for your patients.

Your digital reception for faster patient care.

  • Hospital kiosks
  • Donation kiosk
  • Signpost kiosk for the hospital
  • Virtual reception for patients
  • Employee reception (badge issue, biometric sign-in)

Education

Be it in primary schools or universities, visitor management plays a key role in ensuring security and efficiency in everyday school life. The virtual reception from Equans Switzerland lets you keep track of who has signed in – and when and where. Our digital timeline enables you to easily meet compliance requirements, while paperless, environmentally friendly processes reduce your administrative workload. From printing passes and access control to GDPR-compliant data processing – our system ensures a seamless and secure experience for students, staff and visitors.

Optimise your school administration – with smart visitor control and paperless processes.

  • Event management kiosk for seminars and events
  • Virtual reception for visitors
  • Signpost kiosk for educational establishments
  • Donation kiosk  
  • PoS kiosks for cafeterias and magazine sales
  • Employee/student reception (badge issue, biometric sign-in)

Hotel industry

Be it hotels, resorts or holiday apartments, welcoming your guests is the first impression that counts. With the virtual reception from Equans Switzerland, check-in, check-out and all of your guest communications are intelligent and fully automated. Be it a self-service hotel, remote reception or virtual concierge – our solution offers your guests a seamless and personalised experience around the clock. Integrating it into your existing systems and adapting it flexibly to your branding will make your guests’ stays even smoother and more efficient.

Offer your guests a smart, personalised experience – any time and anywhere.

  • Hotel self-service reception
  • Golf resort self-service reception
  • Remote reception
  • Loyalty programme kiosks
  • Virtual concierge
  • Wellness and spa kiosks
  • Parcel service solutions

Financial services/insurance

Discretion and security are paramount here. With the virtual reception from Equans Switzerland, you maintain full control over all visitors and service providers on your premises at all times. Our quick and user-friendly system enables visitor sign-in, printing of passes and access control in compliance with data protection regulations. From temporary badges for employees to checking tradespeople, our solution ensures maximum security and logging of every single person.

Create a secure, efficient and transparent environment – for your visitors and your team.

  • Corporate virtual reception kiosk
  • Event management kiosk
  • Employee reception kiosk (badge issue, biometric sign-in)
  • Information kiosk for employees

Our

solutions

Customised virtual reception solutions tailored to your needs

Equans Switzerland offers you three customised virtual reception solutions that integrate seamlessly into your daily work routine and provide the right technology for every need. Whether it’s a simple tablet solution or a professional kiosk – each option is designed to optimise visitor management and security standards.

Standard
Advanced
Professional

Simple and efficient

The Standard solution lets you turn a simple tablet into a virtual reception area – quickly and cost-effectively. Its outstanding value for money makes it ideal for smaller companies or areas with a manageable number of visitors. The full-screen app and intuitive operation ensure a smooth process for receiving your guests.

Added convenience and direct contact

The Advanced solution offers an optimal layout thanks to the use of a portrait screen with clear, direct communication. This solution’s integrated loudspeaker and high-resolution camera for video calls make for a pleasant, professional visitor experience. Guests can conveniently sign in by QR code, speeding up the process even further.

Maximum functionality and flexibility

Our Professional kiosk is the most comprehensive solution for demanding applications. With powerful hardware, HD video function and integrated IoT relays, it adapts flexibly to your needs. Features such as badge issue, payment terminal and QR code scanner make it an ideal all-in-one solution for large companies that need a secure and efficient platform for visitors and customers.

Find the right virtual reception for your company – from simple solutions to high-end technology! We would be happy to help you develop the ideal virtual reception solution for your company – book your no-obligation one-to-one consultation today.

Your benefits

Maximising the visitor experience – minimising costs

Thanks to its sophisticated visitor management system, the virtual reception offers numerous advantages that make your visitor management more efficient, cost-effective and user-friendly. Discover how you can make the most of your time and resources.

Time and cost savings

Eliminate waiting times and reduce running costs, as the system is available 24/7 and requires no supervision by staff. 

Low capital investment

Implementation requires only minimal investment and pays for itself quickly thanks to long-term savings.

Multilingual

Your guests are always greeted in their preferred language, speeding up the flow of visitors. Communication takes place in real time.

Easy to manage

User-friendly software allows you to manage all processes – from invitation, building access, reception and identification to check-out –  seamlessly in a single system.

Remote and on-site support

Be it digital or in person, our services offer you flexible support whenever and wherever you need it.

Satisfied guests

The efficient, personalised visitor experience is sure to make your guests want to return. It goes without saying that all personal data is protected in accordance with data protection regulations.

Equans_Testimonial_Emil-Frey-Digital-AG

The virtual reception solution from Equans Switzerland has revolutionised our entire visitor journey: from inviting visitors via Outlook and individually greeting them with an avatar to digital wayfinding in the visitor lounge – everything is now digital. Thanks to integration into the customer’s MS Teams environment, our employees can now easily open the doors using an app in Teams. The new system gives both us and our customers the benefit of more efficient processes. The fact that our employees immediately accepted the system with such enthusiasm highlights the success of the measure.

Emil Frey Digital AG

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Besides the many benefits to the customer, the virtual reception offers all visitors a unique experience and assists them in a friendly and helpful way from the beginning to the end of their stay. It therefore connects the digital world with physical reality, skilfully building a bridge between people and technology.

Equans Switzerland AG

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